Cisco 8821 Phone Instructions

Power On/Off

• Power On
• Push and hold the Power/End Call  until you see red LED light up
• Power Off 
• Press and hold Power/End Call  for 4 seconds
• Press Power Off

Back To Table of Contents

Place a Call

• Enter a phone number using keypad
  • Press Answer/Send 
• Internal calls: Dial 5-digit extension
• Local calls: Dial 9 + 7-digits
• Long distance/toll free: Dial 9 + 1 + 10-digits
• Dial using Speaker Phone
  • Press and hold the Speaker  button until activated
  • Enter a phone number using the keypad
  • Press Answer/Send 
• Dial from Call History
  • Select the Phone app by pressing the Right navigation key
  • Select Recents 
  • Select All Recents
  • Select an entry, press Answer/Send 

Back To Table of Contents

End a Call

• Press the Power/End Call softkey

Back To Table of Contents

Hold

• Place a Call on Hold
  • Select the Phone app by pressing the Right navigation key
  • Press the Hold
• Resume a Call
  • Select the Phone app by pressing the Right navigation key
  • Select the held call
  • Press Resume

Back To Table of Contents

Conference

• From a connected call (not on hold), press More and select Conference
• Make a new call
• Press Merge
• Repeat these steps to add more participants

Back To Table of Contents

Transfer

• From a connected call (not on hold), press More  and select Transfer
• Call the transfer recipient.
• Press the Transfer 
• Note: To transfer a call direct to the recipient’s voicemail greeting, dial # + the 5-digit extension

Back To Table of Contents

Volume

• Use  to adjust volume of the phone ringer
• Use of same keys adjusts the volume during an active call as well

Back To Top Menu

Voicemail

• First-time voicemail enrollment
  • Press and hold the 1 key
  • Enter the first-time enrollment password (your 5-digit extension)
  • Follow voice prompts to setup voicemail
  • Listen to messages
  • Press and hold the 1 key
  • Enter your passcode followed by the # key
• Access voicemail from an outside phone
  • Dial 608-204-4444
  • Press the * key when your greeting begins
  • Enter your 5-digit DN followed by the # key
  • Enter your passcode followed by the # key

Back To Table of Contents

Basic Voicemail Controls

• 1 = Hear new message
• 2 = Send new message
• 3 = Hear old messages
• 4 = Setup options
• * = Cancel or backup
• # = Skip or move ahead

Back To Table of Contents

Voicemail Controls During Playback

• 1 = Restart
• 2 = Save
• 3 = Delete
• 4 = Slow Playback
• 5 = Change Volume
• 6 = Fast Playback
• 7 = Rewind
• 8 = Pause or Resume
• 9 = Fast Forward

Back To Table of Contents

Voicemail Controls After Playback

• 1 = Repeat
• 2 = Save 
• 3 = Delete
• 4 = Reply
• 5 = Forward Message
• 6 = Save as New
• 7 = Rewind
• 9 = Play Summary 

Back To Table of Contents

Menus

FEATURE	ACTION
Scroll through Menu	Use Navigation Button
Select an option	Press Center Button
Lock Keypad	Press and hold 0 (Zero) until you see the message, Keypad is locked.
Unlock Keypad	Press Unlock   Press Zero
Screen Brightness/Display Timeout/Font Size	Access   Settings > Display
Ringtones	Access   Settings > Sounds
Vibrate/Silent	Access   Settings > Sounds

Back To Table of Contents