COVID 19 FAQs


Healthy Meals

Who is eligible for breakfast and lunch each day?

All Children 18 and under in the household if at least one child attends a dismissed school

Can a family member pick up food for another family member?

Yes,  Food Service Workers will be required to ask the household member who is picking up the meals how many children are in the family and where they go to school.  If they indicate that a child is too young to attend a school, they can still receive a meal.

How are we partnering with community organizations that want to provide assistance?

Our priority at this time is getting food prepared and delivered to the 12 serving sites that we have established.   We are evaluating the possibility of adding additional community sites as needed after our initial start up of off site meals on Monday March 16. Thank you to all who have offered support at this time.  It is most appreciated.

How will MMSD communicate other non-MMSD sites where food and supplies might be available?

A list of food pantry locations and their updates will be included in the MMSD resources.  Information on Community Center resources will also be available.

Will food pantries remain open in schools?

No. Food Pantries at school sites will be closed. 

This is a full list of Food Pantries in our area. Some may be closed or limited due to COVID-19.


High School

What will happen to our Quarter 3 grades?

The quarter 3 grading window will NOT open on 3/20.  We will continue to update as we determine the new timeline. We are also in the process of making shifts to the grading window.  We will make sure students and teachers have an opportunity to close out the 3rd quarter successfully. More details to follow as we move through technical details and communication planning.

What will happen to the National Honor Society Letters?

We are working to extend the deadline until we are back in session.  More information to come 

What will happen to AP courses and testing?

We are waiting to hear from the college board, but rest assured most of the country is asking the same question.  Here is the website with the most current information. AP Updates for Schools Impacted by Coronavirus  

Can I still order transcripts?

Transcripts may still be requested through Parchment following this process.

What about the ACT?

For all ACT related questions - act.org

What will happen to my college admission status?

NACAC College Admission Status Update - The National Association of College Admissions Counselors are providing this online tool as a central resource for information about changes in college admission events, deposit dates, and more as a result of the coronavirus outbreak. For any college-specific related questions, please reach out to the Admissions Department at that school. 

What will happen to my scholarship?

For any scholarship questions please connect with the organization offering the scholarship for updates on timelines and process.  

Need help with FAFSA?

For any questions related to FAFSA, please visit studentaid.gov. Seniors are still encouraged to complete their FAFSA if they have not yet done so. 

What about NCAA eligibility?

If you are a student-athlete and have questions regarding NCAA eligibility, please monitor the NCAA Eligibility Center website

Which high schools have food pick up locations?

Click here for more information about food options from MMSD.

What about prom?

Unfortunately, prom is now canceled. Read the March 19 update about this and other spring events.


Virtual Learning FAQ for Students

I have to take care of my siblings during the day. How can I help them with their work and also manage keeping up with my own?

Please make sure to adjust your online schedule to meet the needs of yourself and your family.

Are there certain times of the day I am expected to be online?

The only time of day that students will need to be online are during times that teachers might have scheduled lessons. However, please work with teachers if you are not able to make those times. Also, please know that teachers will provide multiple ways to be counted present in school.

How many hours of learning am I expected to engage in each day?

4K: 1.0 - 1.5 hours daily
K-2: 1.5 - 2.0 hours daily
3-5: 2.0 - 2.5 hours daily
6-12: 3.0 hours maximum daily
Please note that this should not be all screen time.

I have an IEP. What accommodations and supports can I expect?

Your Special Education case manager will review your IEP and communicate with your family/you about the supports that best further your progress on your IEP goals as much as possible during this time. Services will be adjusted based on what can be provided through virtual learning options. Accommodations for virtual learning can be found here.

Communication, instruction, and services provided will be documented.

I receive ESL support. What supports can I expect?

The ESL Program case manager assigned to your support will review the IPS form and communicate with your family about what to expect next. This case manager will also coordinate with your classroom teacher/content area teachers to ensure the instruction meets your needs including supporting your language development process.

What is the best way to communicate with my teachers if I have questions?

Teachers will provide you with the best mode of communication. These modes might include email, zoom, phone.

I’m in an AP class this year. What is happening with AP testing?

Updates from CollegeBoard AP website

I’m in an AP class this year. How will this impact my ability to earn college credit?

Updates from CollegeBoard AP website

What is happening with the ACT and SAT?

Updates from the ACT website

Updates from SAT website


Troubleshooting Technology

I have no internet access at home. What should I do?

Free service is available through the following organizations:

  • Spectrum
  • TDS
  • Comcast

I am not sure how to use some of the technology that I need to access. What should I do?

Please work with your teachers to support you on any technology. Also, please know that your school librarians are available to support.


Virtual Learning FAQ for Families

How can I help my student manage the workload of virtual learning?

Here is a document with some tips for families to help navigate virtual learning.

How many hours each day is my student expected to work?

4k: 1.0 - 1.5 hours daily
K-2: 1.5 -2.0 hours daily
3-5: 2.0-2.5 hours daily
6-12: 3.0 hours max daily
Please note that this should not be all screen time.

If I need help understanding an assignment so that I can help my student, who do I contact and when?

Please reach out to your student’s teacher via email with any question you have.

Are there specific hours of the day that my student(s) are expected to be online for school?

Families should work to create a schedule that works best for them. Please consider integrating times that teachers are available for additional support.

My students receive ESL supports when they’re at school. How will they continue to receive support in their work?

The Guidance for Virtual Learning Support for ELLs explains the ways that this support could shift.

My student has an IEP. How will their learning needs be met while at home?

Special Education staff and related service providers are reviewing IEPs and communicating with families about the supports that best further student progress on their IEP goals as much as possible during this time. Services will be adjusted based on what can be provided through virtual learning options. Accommodations for virtual learning can be found here (English and Spanish).

Communication, instruction, and services provided will be documented.

My student is in the 18-21 year old program. What will their learning look like in the coming weeks?

A combination of on-line and concrete task completion learning activities will be compiled and shared by case managers with students and families. Teachers and maybe special education assistants will be in communication to support engagement in ways that work best for each individual student.

What is the best way to communicate with school staff during this time?

Staff will provide you with the best mode of communication. These might be email, zoom, or phone.

Are all teachers using the same online learning platforms?

Yes. We will use the following virtual learning platforms:

  • K-4 uses Seesaw or Google Classroom for their daily learning engagements
  • 5-12 use Google Classroom for their daily learning engagements
  • Zoom will be used to provide one daily video conference
  • Email and Google Hangout Chat will be used for communications between staff

My student is in an AP class this year. What is happening with testing?

Updates from the CollegeBoard AP website

My student is in an AP class this year. How will this impact their ability to earn college credit?

Updates from the CollegeBoard AP website

What is happening with the ACT and SAT this year?

Updates from the ACT website

Updates from SAT website

I have Spectrum Internet but am behind in my payments/can’t pay my bill. Do I qualify for the free Internet?

We have reached out to Spectrum; however, at this time, if you owe the organization, they will not offer these services.

I have no internet access. What should I do?

Free service is available through the following organizations:

  • Spectrum
  • TDS
  • Comcast

If we need help with technology, or if my student’s Chromebook breaks, who do we contact?

Reach out to your student’s teacher. They will initiate a technology work ticket for your student


Assessments

I have questions about tests/assessments while schools are closed (ACT Aspire, Forward Exam, Advanced Placement Exams). 

You can find the most recent information regarding assessments while MMSD schools are closed on our Office of Assessment Administration's website
 


For Staff

I am an employee and I have questions about compensation.

See this Google Doc that was shared previously, you will need to be logged in to your MMSD email to view the document.