Pick Up locations:
La Follette High School 702 Pflaum Rd. Madison, WI 53716
Memorial High School 201 S. Gammon Rd. Madison, WI 53717
Procedure for exchange:
- Bring your student's current Chromebook and charger. Make sure to remove any stickers and wipe it clean (instructions here).
- Display a letter size paper with your student's ID # on it in your car window
- We will have staff in the parking lot to provide directions and answer questions
- Stay in your car at all the times and wear a mask or other face covering
- Staff will take your student's current Chromebook and charger and give you a new one
Once you are home:
- Please check to make sure your new Chromebook works. If there are any issues with the new Chromebook, call the student tech support hotline right away: 608-204-5678.
- If the student tech support helpline cannot fix the problem and recommends a replacement, return to the distribution center for an exchange.