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Madison Metropolitan School District

Employee Handbook 2021-2022

17.1 Addressing Handbook Concerns

If an employee has an issue/concern regarding the application/implementation of the terms of Section 2 or Section 3 of the Handbook the following procedure will be used.

Step One - Contact Immediate Supervisor

Within twenty (20) days after the facts upon which the concern is based are known or should have reasonably become known the employee shall present the concern in writing to his/her immediate supervisor. The immediate supervisor shall give a written answer within ten (10) days of receipt of the concern, with a copy to the Executive Director of Human Resources. If the supervisor determines that additional factual investigation is needed or is ongoing and should be completed in order to properly respond to the concern, the supervisor may extend the time limit for issuing an initial response by giving written notice of such extension to the employee, generally not to exceed fifteen (15) additional days.

Step Two - Review by the Executive Director of Human Resources

If the employee’s concern is not satisfactorily resolved at Step One, it may be submitted by the employee to the Executive Director of Human Resources within ten (10) days after having received the written answer in the Step One. After receipt of the written concern, the Executive Director of Human Resources or his/her designee will meet with the employee in an effort to resolve the issue(s). Within ten (10) days after the meeting the Executive Director of Human Resources or his/her designee shall respond to the concern in writing. If the Executive Director of Human Resources or his/her designee determines that factual investigation is needed and should be completed in order to properly respond to the concern, the Executive Director of Human Resources or his/her designee may extend the time limit for issuing a response by giving written notice of such extension to the employee, generally not to exceed fifteen (15) additional days.

If the employee’s immediate supervisor is the Executive Director of Human Resources, the employee shall skip Step Two and proceed directly to Step Three if he/she is not satisfied with response of his/her immediate supervisor at Step One.

Step Three - Review by the Superintendent/Designee

If the concern is not satisfactorily resolved at Step Two, it may be submitted by the employee to the Superintendent or his/her designee within ten (10) days after having received the written answer in Step Two. After receipt of the written concern, the Superintendent or his/her designee will meet with the employee in an effort to resolve the issue(s). Within ten (10) days after the meeting, the Superintendent or his/her designee shall respond to the concern in writing. The decision of the Superintendent or his/her designee shall be final.