Filing a complaint or grievance regarding the accessibility (as it relates to site users with disabilities) of the Madison Metropolitan School District’s Website

This form is NOT intended as a reporting mechanism for sites blocked by the MMSD firewall or Securly Web Filter. If you believe a legitimate site is being blocked, please consider using the Tech Services Work Order System, which can be found here: 

Who may complain?

A student, parent, staff member, or member of the public may file a complaint or grievance. 

How is a complaint submitted? 

The individual may complain directly to a school administrator or to the school or District webmaster.

Complaints may also be submitted orally or in writing, via US mail or email, or by completing the MMSD Web Accessibility Complaint Form below: 

Written Complaint forms should be emailed or sent via US mail to:  MMSD Communications Office - Attn: Liz Merfeld, Communications Coordinator - 545 W. Dayton St., Room 222, Madison, WI 53703.

Oral complaints may be made by calling 608-663-1935 or visiting the District’s administrative office during business hours. 

What information should be included in a written complaint?

A complaint or grievance regarding the inaccessibility of the District’s public website content should contain the following information:

  • Your name
  • Your address
  • Your contact information (email and telephone number)
  • The date of the complaint
  • A description of the problem encountered
  • The URL (web address) or location of the problem page
  • Solution desired

For you convenience you may use the form below to submit your complaint.

This is the web address of the page with problem content. Example:
Let us know how can we fix the problem or provide you with information in a different format.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.